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  Compiled by Dave Chaffey, a best-selling Internet marketing book author and specialist E-marketing trainer and E-marketing consultant.  
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Image map

A graphic on a Web page with areas enabling hyperlinks to other parts of a site.

Inbound e-mail

Electronic mail (E-mail) arriving at a company.

Infomediary

An Intermediary business whose main source of revenue derives from capturing consumer information and developing detailed profiles of individual customers for use by third parties. Defined from the article on www.mckinseyquarterly.com.

Initiation of web site project

This phase of the project should involve a structured review of the costs and benefits of developing a Web site or making a major revision to an existing web site). A successful outcome to initiation will be a decision to proceed with the site development with an agreed budget and target completion date.

Insertion order

A printed order to run an ad campaign. It defines the campaign name, the Web site receiving the order and the planner or buyer giving the order, the individual ads to be run (or who will provide them), the ad sizes, the campaign beginning and end dates, the CPM, the total cost, discounts to be applied, and reporting requirements and possible penalties or stipulations relative to the failure to deliver the impressions.

Interactive banner adverts

A Banner advert that enables the user to enter information.

Intermediary

Online sites that help bring different parties such as buyers and sellers together.

Internet

The physical network that links computers across the globe. It consists of the infrastructure of network servers and communication links between them which are used to hold and transport the vast amount of information on the Internet. The Internet enables transfer of messages and transactions between connected computers world-wide.

Internet contribution

An assessment of the extent to which the Internetcontributes to sales is a key measure of the importance of the Internet to a company.

Internet Marketing

The application of the Internet Marketing and related digital technologies to achieve marketing objectives.

Internet marketing metrics

See Web site measurement .

Internet Relay Chat (IRC)

A communications tool which allows a text based ‘chat’ between different users who are logged on at the same time. Of limited use for marketing purposes except for special-interest or youth products.

Internet Service Provider (ISP)

Companies that provide home or business users with a connection to access the Internet. They can also host web sites or provide a link from web servers to enable other companies and consumers access to a corporate web site.

Interstitials

Adverts that are usually included within a ‘pop-up window’.

Intranet

A network within a single company which enables access to company information using the familiar tools of the Internetsuch as web browsers and E-mail. Only staff within a company can access the intranet, which will be password protected.
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